Home / Commons / Free help / Free help with civic life in New Zealand

Voice · Free help · New Zealand

Free help with civic life in New Zealand

This page lists official places to find your MP, ask for government information, have your say, read public spending, vote, serve on a jury and check what you are told in New Zealand. Every service here is run by the New Zealand Government or a government agency, and takes no side on any party, candidate or referendum question.

Official and freeLast reviewed October 2026

Other countries: United States · United Kingdom · Canada · Australia · India · Philippines

Finding your representatives and how government works

  • Find your Member of Parliament (Govt.nz)MPs represent you in Parliament, and you have the right to contact one about any issue. Explains how to find your electorate and get in touch with your MP.www.govt.nz/browse/engaging-with-government/members-of-parliament
  • How government works (Govt.nz)Explains New Zealand’s system of government, the MMP voting system and the three branches of government: Parliament, the Executive and the courts.www.govt.nz/browse/engaging-with-government/government-in-new-zealand

Official information and complaints

  • Request information from the government (Govt.nz)How to make an official information request to a Minister or government body. Requests are normally answered within 20 working days; you can be charged a reasonable fee, but usually there’s no charge for the first hour or the first 20 pages of photocopying.www.govt.nz/browse/engaging-with-government/request-information-from-the-government
  • Complain to the Ombudsman (Govt.nz)If you can’t solve a problem with a government agency, council or Crown entity, you can complain to the Ombudsman on 0800 802 602.www.govt.nz/browse/engaging-with-government/complain-about-a-government-department/complain-to-the-ombudsman

Having your say

  • How to make a submission on a bill (Govt.nz)How to find bills open for public feedback and give your views to a select committee in writing, online or sometimes in person, in Māori, English or NZ Sign Language.www.govt.nz/browse/engaging-with-government/consultations-have-your-say/give-feedback-on-a-bill-before-parliament
  • Consultations listing (Govt.nz)Give government and public-sector organisations feedback on new projects, services and policy before they make decisions.www.govt.nz/browse/engaging-with-government/consultations-have-your-say/consultations-listing

Budgets and public spending

  • Budget.govt.nz (the Treasury)The Government’s Budget documents, including the Budget at a glance, the Estimates by vote and department, and the Treasury’s economic forecasts and the government’s forecast financial statements.www.budget.govt.nz
  • The TreasuryThe government department that publishes budgets and forecasts, economic and fiscal updates and information on public finances.www.treasury.govt.nz

Voting and elections

  • Enrol to vote (Govt.nz)Who can enrol, when to enrol and how to enrol or check your details, including the last day to enrol before each election.www.govt.nz/browse/engaging-with-government/enrol-and-vote-in-an-election/enrol-to-vote
  • Vote in a general election or referendum (Govt.nz)How voting works, including your two votes, advance voting, the EasyVote card, voting with a support person and what to do if you can’t get to a voting place.www.govt.nz/browse/engaging-with-government/enrol-and-vote-in-an-election/vote-in-an-election
  • Vote in a local election (Govt.nz)Local elections are held every 3 years by postal vote and run by local councils. Explains how they work, Māori wards and the ratepayer roll.www.govt.nz/browse/engaging-with-government/enrol-and-vote-in-an-election/vote-in-a-local-election

Serving on a jury

  • Jury service (Ministry of Justice)If you’re enrolled to vote, you can be randomly selected for jury service. Explains how to respond to a summons, payment and support to help you attend, and what to expect.www.justice.govt.nz/courts/jury-service
  • How a jury is selected (Ministry of Justice)What happens at court, from the pre-trial ballot to the jury ballot and swearing in, and why you might not be selected even if you’re summoned.www.justice.govt.nz/courts/jury-service/how-a-jury-is-selected

Checking information and reporting scams

Learn it in a session

Free one-hour Voice sessions, each with a take-home sheet for New Zealand.

  • Who decides what: Councils, school boards, counties and agencies: what each is responsible for, and where your own area’s decisions are made.
  • Meetings and public comment: Reading an agenda, when and how to comment, and writing to the people who decide.
  • Records requests: Asking for public records, deadlines and fees, and what to do if a request is refused.
  • Budgets in plain words: Where to find your local budget, how to read it, and when residents can have a say.
  • Serving locally: Advisory boards, commissions, election work and volunteering with public services.
  • Information you can trust: Finding official sources, checking claims, and recognizing scams that imitate government.

Want sessions for the people you serve?

Host Voice: Moraph people and vetted volunteers teach it free, with no products and nothing to sell.