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Reach · Worksheet
Portals and video appointments: the worksheet.
Print one for each person. Nobody has to share what they write.
Moraph for Good · Reach
Portals and video appointments
Worksheet · moraph.org/commons/sessions/reach/portals-and-video-appointments
These exercises are for you. Don’t write any passwords or account numbers here, and nobody has to share their answers.
1 1. My portal plan
Which providers might offer you a portal, and what would you want to use it for? Note anything you would want help with.
| Provider | Do they have a portal? | What I would use it for | Who could help me set it up |
|---|---|---|---|
2 2. Video appointment checklist
Tick each item before your next video appointment.
- I have tested the link, camera, microphone and sound
- My device is charged and my internet or data works
- I have a quiet, private place with light in front of me
- My questions are written down
- My list of medicines is ready
- I know how to ask for an interpreter, captions or a phone call
- I have the clinic’s phone number in case the call drops
3 3. Safe numbers
Write down official phone numbers you can use to check a suspicious call or message, copied from a card, a letter or an official website.
General information, not advice about your own situation. Free to copy and adapt. moraph.org/commons