Your health records: Philippines.

A take-home sheet for people at the session. Other countries: United States · United Kingdom · Canada · Australia · New Zealand · India.

Moraph for Good · Reach

Your health records: Philippines

Handout · moraph.org/commons/sessions/reach/your-health-records

In many countries you have a right to see your own health records and get a copy. This sheet sets out the steps, with the rules for where you live in the box below.

Asking for your records

Check the patient portal first; some records may already be there.
Ask the provider how they take requests: a form, email, letter or in person.
Say what you want, for which dates, and how you want it: paper, electronic or to view.
Keep a copy of your request and note the date.

What to expect

You may be asked to prove who you are.
Ask about any cost before they start.
If they refuse any part, ask for the reason in writing.

Checking and correcting

Check medicines, allergies, conditions and contact details.
Ask in writing for a correction, with a copy of the page.
If they disagree, ask for your own statement to be added.

Keeping records safe

Store copies somewhere private and think before sharing them.
Use a strong, unique password for any online account with your records.
Sign out fully on a shared or public computer.

In the Philippines

Health information is sensitive. Under the Data Privacy Act of 2012, information about your health, including previous or current health records, is sensitive personal information. Clinics, hospitals and others that handle it must respect your rights as a data subject.
Your right to access. You are entitled to reasonable access, on demand, to the personal information held about you, where it came from, who it was disclosed to and why, and when it was last accessed and changed. Where it is held electronically in a common format, you can also ask for an electronic copy.
Corrections. You can dispute an error and have it corrected straight away, unless the request is vexatious or unreasonable. You can also ask for anyone who already received the wrong information to be told about the correction.
Acting for someone else. Parents or guardians assert the rights of minors in their care. An adult who can’t act for themselves can authorize a legal assignee, for example with a special power of attorney, and lawful heirs can act after a person’s death.
Complaints. You can complain to the National Privacy Commission about a privacy violation or personal data breach. Formal complaints use the Commission’s form, must be notarized, and can be filed in person, by courier or by email; check the Commission’s schedule of fees.

Official places to check:

National Privacy Commission: privacy.gov.ph/data-privacy-act
National Privacy Commission: privacy.gov.ph/data-subject-rights
National Privacy Commission: privacy.gov.ph/filing-a-complaint

More free official help in the Philippines: moraph.org/commons/help/health-access/ph

General information, not advice about your own situation. Checked 20 October 2026. If an official source says something different, it is right. Free to copy and adapt. moraph.org/commons/sessions/reach/your-health-records