This page lists official places to get help with PhilHealth cover, primary care, hospital bills, your records and complaints, and medicine safety in the Philippines. Every service here is run by government or a statutory body; none of it is medical advice, and we don’t recommend any insurer, HMO or plan.
PhilHealth (Philippine Health Insurance Corporation)The national health insurer, an attached agency of the Department of Health. Its site has benefit information, the member portal, a case rate search and a directory of offices.www.philhealth.gov.ph
PhilHealth benefitsExplains PhilHealth’s inpatient and outpatient benefit packages. For inpatient care at accredited facilities, the case rate amount is deducted from your bill before discharge.www.philhealth.gov.ph/benefits
PhilHealth for senior citizensFilipino residents aged 60 or over who are not covered by another category can enrol through their local Office for Senior Citizens Affairs or a PhilHealth office. Their premiums are paid from Sin Tax Law proceeds.www.philhealth.gov.ph/members/senior
Primary care
PhilHealth YAKAP (Yaman ng Kalusugan Program)A government program in which YAKAP Clinics look after members’ health, catch illness early and provide medicines to avoid hospitalisation. All members and dependents, young or old, are included.www.philhealth.gov.ph/yakap
PhilHealth online servicesRegister for the member portal to see your PhilHealth records and contributions, view or print your Member Data Record, pay contributions and choose your YAKAP Clinic.www.philhealth.gov.ph/services
Help with hospital and medical bills
Malasakit CentersOne-stop shops in hospitals where PhilHealth, the Philippine Charity Sweepstakes Office and the Department of Social Welfare and Development give medical and financial assistance to indigent and financially incapacitated patients, without their having to leave the hospital.aics.dswd.gov.ph/malasakit-centers
Assistance to Individuals in Crisis Situations (DSWD)A DSWD social welfare service that provides medical assistance, among other kinds of help, to poor people and families in crisis. Call 8962-2813 or 8951-7433, Monday to Friday.aics.dswd.gov.ph/aics-program
Contact, complaints and your health data
PhilHealth contact informationPhilHealth’s hotline, (02) 866-225-88, is available 24/7 including weekends and holidays, with call and text mobile hotlines and a callback service.www.philhealth.gov.ph/about_us
PhilHealth directory of officesFind a PhilHealth regional or local office, or a PhilHealth CARES representative near you.www.philhealth.gov.ph/about_us/directory
National Privacy Commission: rights of data subjectsExplains your rights under the Data Privacy Act of 2012 over personal data that organisations hold about you, including the rights to access, correct and erase it and to file a complaint.privacy.gov.ph/data-subject-rights
Medicines and product safety
About the Food and Drug AdministrationThe FDA, a regulatory agency under the Department of Health, is mandated to ensure the safety, efficacy or quality of health products such as food, drugs, cosmetics, devices and vaccines.www.fda.gov.ph/about-fda
FDA drug advisoriesPublic health warnings from the FDA against buying and using unregistered or counterfeit drug products, in English and Filipino.www.fda.gov.ph/category/drugs-advisories
Learn it in a session
Free one-hour Reach sessions, each with a take-home sheet for the Philippines.
How coverage works here: Public programs, insurance and what is free at the point of care, explained for the country you are in.
Finding low-cost care: Community health centers, free clinics, sliding-scale fees, and what to ask before an appointment.
Reading a medical bill: What the lines and codes mean, asking for an itemized bill, questioning errors and asking about payment help.
Your health records: Asking to see and copy your records, what the law where you live allows, and keeping them safe.
Portals and video appointments: Setting up a patient portal, joining a video appointment, and avoiding health-related scams.
Medicines and costs: Generic medicines, asking what a prescription will cost, and assistance programs where they exist.
Checked
Every link, opened.
Each page linked here was opened and checked on 20 October 2026. Services change: if a link no longer says what we describe, the official page is right. Tell us at hello@moraph.org.