This page lists official places to get help finding and using NHS care in the UK, paying for what isn’t free, getting your records and making a complaint. Every service here is run by the NHS, the government or a statutory body and is free to use; none of it is medical advice.
Register with a GP surgery (NHS)Anyone in England can register with a GP surgery, or change surgery, for free. Most surgeries let you register online.www.nhs.uk/nhs-services/gps/how-to-register-with-a-gp-surgery
Visiting or moving to England (NHS)Explains how to use the NHS if you are visiting from abroad or moving to England, and who doesn’t have to pay for NHS treatment.www.nhs.uk/nhs-services/visiting-or-moving-to-england
NHS 111 WalesHealth advice and information for people living in Wales, including what to do when your GP is closed.111.wales.nhs.uk
Finding care near you
Find a GP (NHS)Search for GP surgeries near a postcode in England.www.nhs.uk/service-search/find-a-gp
How to find an NHS dentist (NHS)Explains how to get an NHS dental appointment, including asking for NHS rather than private treatment.www.nhs.uk/nhs-services/dentists/how-to-find-an-nhs-dentist
How pharmacies can help (NHS)Explains the advice and treatment you can get from a pharmacist without a GP appointment, and when they will refer you on.www.nhs.uk/nhs-services/pharmacies/how-pharmacies-can-help
Find urgent and emergency care services (NHS)Explains where to go for urgent care depending on how serious it is, from 111 to urgent treatment centres to A&E.www.nhs.uk/nhs-services/urgent-and-emergency-care-services/find-urgent-and-emergency-care-services
Costs, payment help and complaints
Help with health costs (NHS)When you have to pay towards NHS care, and the help available, including for people on Universal Credit and with travel costs to treatment.www.nhs.uk/nhs-services/help-with-health-costs
NHS Low Income SchemeIf you have a low income, this scheme can help with prescription, dental, eyecare and healthcare travel costs.www.nhs.uk/nhs-services/help-with-health-costs/nhs-low-income-scheme-lis
Patient Advice and Liaison Service (PALS)Free, confidential help in most hospitals with questions and concerns about NHS care, and information on how to complain.www.nhs.uk/nhs-services/hospitals/what-is-pals-patient-advice-and-liaison-service
Feedback and complaints about NHS services (NHS England)Explains how to complain about an NHS service in England, either to the provider or to the body that pays for it.www.england.nhs.uk/contact-us/feedback-and-complaints/complaint
Public Service OmbudsmanIndependently investigates complaints about the NHS in England and UK government services when they haven’t been put right. Free to use.www.ombudsman.org.uk
Your health records and privacy
Access your NHS account (NHS App)Log in through the NHS App or website to see your health information, check test results, request repeat prescriptions and manage appointments. You must be 13 or over and registered with a GP in England.www.nhs.uk/nhs-app/account
Getting copies of your information (Information Commissioner’s Office)The data regulator’s guide to asking an organisation, such as your GP or hospital, for a copy of the information it holds about you.ico.org.uk/for-the-public/getting-copies-of-your-information-subject-access-request
Your NHS data matters (NHS)Explains how data from your health records is used for research and planning, and how to choose whether yours is shared.www.nhs.uk/your-nhs-data-matters
Getting help online and by phone
When to use NHS 111 (NHS)Call 111 or use 111 online if you think you need medical help now and it’s not an emergency. 111 can tell you where to go.www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111
NHS 111 onlineAnswer questions about your symptoms and get told what to do next, including dental, mental health and medicine help.111.nhs.uk
Where to get urgent help for mental health (NHS)Explains how to get urgent mental health help, including through 111.www.nhs.uk/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health
NHS prescription charges (NHS)The current charge per prescription item in England, and which items are always free.www.nhs.uk/nhs-services/prescriptions/nhs-prescription-charges
Prescription prepayment certificate (NHS)If you need a lot of prescriptions, a PPC covers all your NHS prescriptions for a set price and may save you money.www.nhs.uk/nhs-services/prescriptions/save-money-with-a-prescription-prepayment-certificate-ppc
NHS AppUse the NHS App on a phone, tablet or computer to manage your healthcare. You must be 13 or over and registered with a GP surgery in England.www.nhs.uk/nhs-app
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Every link, opened.
Each page linked here was opened and checked on 19 October 2026. Services change: if a link no longer says what we describe, the official page is right. Tell us at hello@moraph.org.