Health words: a warm-up.

A word match to hand out while people arrive for a Reach session: 10 words from its session kits, each with a meaning in plain words. No scores, and nobody has to answer aloud.

Prints on two pages: the word match, then the host’s notes and answer key. Other programs: Fluent · Voice.

Moraph for Good · Reach · Warm-up

Health words: match them up

Which meaning goes with which word? Write its letter in the box next to the word, or draw a line. It is not a test: there are no scores, and nobody has to answer aloud.

Words

What they mean

AA secure website or app from your clinic or hospital where you can often book appointments, message your provider and see test results and some of your health records.
BA bill that lists each service and supply separately, line by line, instead of one total.
CYour right to ask an organization for copies of the personal information it holds about you, including your health records.
DWhat you pay for care yourself and don’t get back from insurance or a public scheme: deductibles, copayments and coinsurance, plus anything that isn’t covered at all.
EA fixed amount you pay toward a covered service, such as a doctor visit, a prescription or a day in hospital, with your plan paying the rest.
FA free phone or online service where nurses or other clinicians help you decide what to do and where to go when you are unwell.
GAn independent official who oversees the right to get information from government, and can review complaints when a public body refuses or doesn’t answer a request.
HThe family doctor or clinic you see first for health needs that aren’t an emergency, who can refer you on.
IThe amount you pay to have health insurance, usually every month, whether or not you use any care.
JHelp with a hospital bill, from a discount to free care, for patients who qualify.

The words come up in the Reach sessions. Each one is explained more fully, with an official source, at moraph.org/commons/words. General information, not advice. Free to copy.

Moraph for Good · Reach · Warm-up · For the host

Health words: the answer key

How to use it

Use it while people arrive: leave a sheet and a pen on each seat or on a table by the door, and let people start when they sit down.
It is a no-pressure start, not a test. There are no scores, nobody has to answer aloud and nobody hands it in. Working with a neighbor is fine.
For people who would rather not read much, read a word and two of the meanings aloud and let them choose. For a large-print copy, use “Print in large print” on this sheet’s web page.
When the session starts, go through the answers together only if the group wants to. Read each word, then its meaning.

Answers

Word	Letter	Meaning
1 Copayment	E	A fixed amount you pay toward a covered service, such as a doctor visit, a prescription or a day in hospital, with your plan paying the rest.
2 Right of access	C	Your right to ask an organization for copies of the personal information it holds about you, including your health records.
3 Patient portal	A	A secure website or app from your clinic or hospital where you can often book appointments, message your provider and see test results and some of your health records.
4 Premium	I	The amount you pay to have health insurance, usually every month, whether or not you use any care.
5 Out-of-pocket costs	D	What you pay for care yourself and don’t get back from insurance or a public scheme: deductibles, copayments and coinsurance, plus anything that isn’t covered at all.
6 GP and primary care	H	The family doctor or clinic you see first for health needs that aren’t an emergency, who can refer you on.
7 Health advice line	F	A free phone or online service where nurses or other clinicians help you decide what to do and where to go when you are unwell.
8 Itemized bill	B	A bill that lists each service and supply separately, line by line, instead of one total.
9 Financial assistance	J	Help with a hospital bill, from a discount to free care, for patients who qualify.
10 Information commissioner	G	An independent official who oversees the right to get information from government, and can review complaints when a public body refuses or doesn’t answer a request.

Meanings from Words you’ll hear, moraph.org/commons/words, where each word links to its official explanation. Free to copy and adapt. moraph.org/commons/sessions/warm-ups/reach

All three warm-ups and how the words were picked: Warm-ups. Every word: Words you’ll hear.