This page lists official places to get help with saving, banking, checking who you deal with, complaints, tax, social assistance and your personal data in the Philippines. Every service here is run by government, a regulator or a statutory body; using their websites and help channels costs nothing, though some formal processes may carry fees, so check each page.
Bangko Sentral ng Pilipinas: Consumer CornerThe central bank’s page for financial consumers, with reminders on safeguarding bank deposits and investing, virtual learning sessions on economic and financial topics, and an online library of learning materials.www.bsp.gov.ph/SitePages/ConsumerCorner/ConsumerCorner.aspx
PDIC Depositors’ CornerInformation from the Philippine Deposit Insurance Corporation to help protect depositors, including a list of insured banks, banks offering Basic Deposit Accounts, the 7 Habits of a Wise Saver and the financial literacy guidebook Usapang Pera.www.pdic.gov.ph/depositors-corner
Protecting your deposits
Maximum deposit insurance coverage (PDIC)Since 15 March 2025, PDIC insures deposits up to ₱1 million per depositor, per bank. Depositors do not pay for deposit insurance. PDIC’s toll-free hotline is 1-800-1-888-7342.www.pdic.gov.ph/mdic
Philippine Deposit Insurance CorporationThe government instrumentality that protects depositors. Its site has news on closed banks, notices on filing deposit insurance claims, and the MyPDIC online services portal.www.pdic.gov.ph
Checking who you deal with and complaints
BSP VerifierA public guide from the Bangko Sentral ng Pilipinas to check whether a financial institution is registered with or supervised by the BSP, with information on common scams and where to report them. It does not assess whether an institution is safe.www.bsp.gov.ph/SitePages/FinancialStability/BSPVerifier.aspx
BSP consumer assistanceIf a complaint you raised with a BSP-supervised bank or financial institution remains unresolved, you can escalate it to the BSP through its BSP Online Buddy chatbot, by email to consumeraffairs@bsp.gov.ph, by phone on (02) 5306-2584, by post or at its Consumer Assistance Desk.www.bsp.gov.ph/Pages/InclusiveFinance/ConsumerAssistanceChannelsChatbot.aspx
Tax and social assistance
Bureau of Internal RevenueInformation on Philippine tax laws and regulations, BIR forms and other tax materials, and the gateway to BIR electronic services such as the Electronic Filing and Payment System and eBIRForms.www.bir.gov.ph
Assistance to Individuals in Crisis Situations (DSWD)A Department of Social Welfare and Development service that gives medical, burial, transportation, education, food or other financial assistance to people and families in crisis.aics.dswd.gov.ph/aics-program
Social Pension for indigent senior citizens (DSWD)A monthly assistance of ₱1,000 for indigent senior citizens under Republic Act No. 9994, as amended, to help with food, medicine and other basic needs.www.dswd.gov.ph/social-pension
Pantawid Pamilyang Pilipino Program (4Ps)The government’s poverty reduction program run by DSWD, which gives cash grants to qualified poor families. The site has the 4Ps law, FAQs and contact details.pantawid.dswd.gov.ph
Your personal data and other complaints
National Privacy Commission: rights of data subjectsExplains your rights under the Data Privacy Act of 2012, including to be informed, to access, object to, correct or erase your personal data, and to file a complaint.privacy.gov.ph/data-subject-rights
National Privacy Commission: file a complaintHow to file a formal complaint with the privacy regulator, apply for a temporary ban, or get help putting your complaint together. Check the page for the NPC’s schedule of fees.privacy.gov.ph/file-a-complaint
DSWD Integrated Grievance Redress Management SystemAn online form to send DSWD an inquiry, a grievance or a request for assistance about its programs, including 4Ps, AICS and the Social Pension. DSWD describes it as a free platform.i-grs.dswd.gov.ph
Learn it in a session
Free one-hour Fluent sessions, each with a take-home sheet for the Philippines.
Everyday money: A budget that survives a real month, what to do when income is irregular, and starting a small emergency fund.
Banking without the fees: Choosing an account, avoiding overdraft and check-cashing costs, and what protects your money in a bank, a credit union or a payment app.
Credit reports and scores: What a credit report holds, how to get yours, how to dispute errors, and how a score is built and rebuilt.
Borrowing safely: How interest and fees add up, comparing offers, and recognizing high-cost and predatory lending.
Tax time and benefits: Free filing help where it exists, credits and benefits people often miss, and keeping the records you will be asked for.
Scams and fraud: Scams as bank fraud teams see them: impersonation, payment redirection, romance and investment scams, identity theft, and what to do in the first hour.
Checked
Every link, opened.
Each page linked here was opened and checked on 20 October 2026. Services change: if a link no longer says what we describe, the official page is right. Tell us at hello@moraph.org.