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Been scammed, step by step.

For anyone who has just lost money or personal details to a scam, or thinks they might have. The pages on moraph.org that cover it, in 5 steps.

  1. Step 1The first hour

    Act quickly, and don’t let embarrassment slow you down. Do the first two straight away.

  2. Step 2What happens after you report a scam

    What the official reporting bodies say happens to a scam or fraud report, what to keep, and why getting money back is a separate step with your bank.

  3. Step 3Official or not?

    Before you act on a website, text, call or letter that says it is from the government, check that it really is.

  4. Step 4Real or scam? Practice cards

    For each one, decide how it looks to you, then read the signs and the safe step.

  5. Step 5Free help with money

    Where to go for free help with money, healthcare and local government: government services, regulators, ombudsmen and statutory bodies only, every link opened and checked.

    By country

Each step opens a page that is already on moraph.org. You can start at any step and skip the ones that don’t apply. Every page in the list says which step it is, with links to the step before and after.

Something wrong or out of date on this page? Report a problem with this page (opens your mail app, to hello@moraph.org)